firstrand’s
contract with society

FirstRand recognises that it has a responsibility to deliver both financial value and positive societal (including social, environmental and economic) outcomes for multiple stakeholders, as captured in its purpose statement of delivering shared prosperity.

To achieve this, the group believes it must intentionally use its core business activities, including its role in allocating capital to the economy, to add value to society – profitably and at scale.

The disclosures below provide insight into the societal impact of the group’s financial and operational performance.

Description Where to find disclosures

FirstRand report to society

The Report to Society aims to provide deeper insight into the societal impact of the group’s financial and operational performance, including:

  • Deploying the group’s balance sheet to drive economic growth —and inclusion
  • Leveraging products and transactional platforms to deliver —financial wellness and inclusion

FirstRand report to society 2024

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Supplementary reports

United Nations Principles for Responsible Banking

Application of the United Nations Principles for Responsible Banking

FirstRand Principles for Responsible Banking self-assessment template 2024

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treating customers fairly

The group’s philosophy on and governance of the principles of treating customers fairly

transformation and employment equity

How the group addresses transformation and employment equity

employee environment

Management of employee well-being and creating an environment that encourages diverse thinking and innovation.

corporate social investing

Description of how corporate social investing (CSI) contributes to upliftment. CSI is primarily executed through the FirstRand Foundation, FirstRand Empowerment Foundation and FirstRand Staff Assistance Trust.


Societal case study hub

Repository of key case studies that demonstrate the societal impact of the group’s activities


Climate hub

Climate-related disclosures in line with the recommendations and requirements of the TCFD

ESG resource hub

The ESG resource hub seeks to provide stakeholders with a single source of relevant group policies and practices on environmental, social and governance topics.

Report to society archive